Since I just received the chair my review will have to be my first impressions. The chair assembly was very simple with all hardware and screws included. Nothing was damaged and packaged very well. Following the directions was straight forward leaving no questions. It may have taken 20 minutes unboxing, unwrapping, and assembly.After reading many reviews I knew what I was buying. The point I would like to make is that most high back chairs are not really made for up close desk work such as typing or writing or computer keyboard work. Although they may suffice an ergonomic body position with support in a more upright position requires more of a shorter backed, mid-back support for long hours in a straight up position in my opinion. I personally feel that the higher back chairs are more suited for leaned back support such as talking on the phone or mellowed out with feet on desk. That's more my style and I find this chair very comfortable both in seat cushion comfort and back cushion support. At only 5' 7" it also offers me ideal head support with room to spare. If and when I use this chair for close up straight back work I tested the push in lock with the lever and tightening the front tension adjustment to max tightness which makes a fairly solid support in that position.As far as longevity and how the chair holds up over time will be something to find out in the future. I am not ruff on my chairs so I'm optimistic looking at it's construction and hope it will last for a while. Some of the reviews talking about the cracking and peeling of the bonded leather on the arm rests is not a great thing to read. Bonded leather makes it's appearance in a lot of furniture on the lower price scale. For a sofa it might mean $250 instead of $2500 for true leather. So price is key to choosing a better quality or living with a less durable material at a huge savings. If you research taking care of bonded leather it pretty much is in line with taking care of top leather. I feel that it is even more important right from the start to apply a leather conditioner. This penetrates and keeps those salty skin oils from drying it out and keeping it from deteriorating. A good conditioner has and replaces a lot of the supplements from the original tanning/preserving process. Anyway for me having dealt with bonded leather before I used my Lexol conditioner within minutes after assembly.On my job we get 10 new chairs every 6 months or so most costing from $800 to $1800 each. They are used around the clock 24-7 by 40 employees and abused heavily. I don't think this chair would take that kind of abuse very long either but having sat in lots of office style chairs of all kinds through the years this one from an initial comfort assessment has to rate with the top tier at least initially by my first impression. I'm impressed for the price point verses comfort and if the chair lasts as long as I hope for personal use I think it is the bargain of the century. We'll see.Edit: After owning this chair for 4 years and sitting in it every day I am totally thrilled by the way it has held up. The photo shows a little bit of relaxed padding on the seat back but the bonded material has held up beautifully. Still pleased with purchase!