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Talking to Strangers: What We Should Know about the People We Don't Know Kindle Edition

4.4 4.4 out of 5 stars 23,339 ratings

Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers and why they often go wrong—now with a new afterword by the author.

 
A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press

 How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn’t true?
 
Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland—throwing our understanding of these and other stories into doubt.
 
Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don’t know. And because we don’t know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. In his first book since his #1 bestseller
David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times.
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revisionist history, malcolm gladwell, outliers

revisionist history, malcolm gladwell, outliers

revisionist history, malcolm gladwell, outliers

Editorial Reviews

Review

"Talking to Strangers is a must-read... I love this book... Reading it will actually change not just how you see strangers, but how you look at yourself, the news—the world... Reading this book changed me."―Oprah Winfrey, O, The Oprah Magazine

"Powerful advice on truly getting to know others...Gladwell brilliantly argues that we should stop assuming, realize no one's transparent and understand that behavior is tied to unseen circumstances."―
People, Book of the Week

"Gladwell has again delivered a compelling, conversation-starting read...At a time when the world feels intractably polarized, a book examining the varying ways we misinterpret or fail to communicate with one another could not feel more necessary...With a mix of reporting, research and a deft narrative hand, Gladwell illuminates these examples with the page-turning urgency of a paperback thriller."―
Chris Barton, Los Angeles Times

"Mr. Gladwell's towering success rests on the moment when the skeptic starts to think that maybe we're wrong about everything and maybe, just maybe, this Gladwell guy is onto something...
Talking to Strangers is weightier than his previous titles."―Amy Chozick, New York Times

"Gladwell uses compelling real-world examples to show the how and why behind our interactions with folks we're trying to understand."
Rhett Power, Forbes

"Gladwell's case studies are thrilling...Chock-full of gripping anecdotes from the recent and forgotten past. He uses these riveting stories to offer up bite-size observations about how we engage with strangers."―
Maggie Taft, Booklist

"Another Gladwell tour de force...intellectually stimulating...Readers expecting another everything-you-think-you-know-is-wrong page-turner will not be disappointed."―
Kirkus Reviews (starred review)

"Both fascinating and topical...A thoughtful treatise...Gladwell writes in his signature colorful, fluid, and accessible prose."―
Publishers Weekly

"Gladwell interviews brilliant people, generates powerful insights, writes like an angel, and has earned a massive and admiring audience. He has a keen eye and a witty flair and he's one of the best observationalists of a generation. Gladwell is a big-picture thinker who helps us make sense of the human condition."―
Bob Brisco, WebMD Magazine

"As always, with his narrative gift and eye for the telling detail, Gladwell peppers his work with unforgettable facts... He has immense gifts--a probing, original, questioning mind, an ability to dig up information others haven't considered and tie it to a broader point. He has a narrative skill nonpareil."―
Stephen Galloway, Hollywood Reporter

"Engaging...Mr. Gladwell [presents] a mountain of quirky anecdotes and interesting research about our blunders with strangers, and why we make them...It's fascinating to peek at these incidents through Mr. Gladwell's psychological lens."―
Leigh Anne Focareta, Pittsburgh Post-Gazette

"Inspiring and motivating...Gladwell is a wunderkind and a saint...He takes on racial division, incompatible perspectives, and emotional dissonance without ever sounding preaching or proud. The stories make you think."―
John Brandon, Daily Beast

"Superb writing. Masterful structure."―
Pilita Clark, Financial Times (UK)

About the Author

Malcolm Gladwell is the author of five New York Times bestsellers: The Tipping Point, Blink, Outliers, What the Dog Saw, and David and Goliath. He is the host of the podcast Revisionist History and is a staff writer at The New Yorker. He was named one of the 100 most influential people by Time magazine and one of the Foreign Policy's Top Global Thinkers. Previously, he was a reporter with the Washington Post, where he covered business and science, and then served as the newspaper's New York City bureau chief. He graduated from the University of Toronto, Trinity College, with a degree in history. Gladwell was born in England and grew up in rural Ontario. He lives in New York.

Product details

  • ASIN ‏ : ‎ B07NDKVWZW
  • Publisher ‏ : ‎ Little, Brown and Company; 1st edition (September 10, 2019)
  • Publication date ‏ : ‎ September 10, 2019
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 5427 KB
  • Text-to-Speech ‏ : ‎ Enabled
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Enabled
  • Word Wise ‏ : ‎ Enabled
  • Sticky notes ‏ : ‎ On Kindle Scribe
  • Print length ‏ : ‎ 401 pages
  • Customer Reviews:
    4.4 4.4 out of 5 stars 23,339 ratings

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Malcolm Gladwell
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Malcolm Gladwell has been a staff writer at The New Yorker since 1996. He is the author of The Tipping Point, Blink, Outliers, and What the Dog Saw. Prior to joining The New Yorker, he was a reporter at the Washington Post. Gladwell was born in England and grew up in rural Ontario. He now lives in New York.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
23,339 global ratings
Why can’t we tell when the stranger in front of us is lying to our face?
4 Stars
Why can’t we tell when the stranger in front of us is lying to our face?
Malcolm Gladwell is a cross between a storyteller and a journalist. He digs up stories to support his theories. Each book he has written has multiple themes and theories. This one is a bit different. It focuses on how difficult it is to talk to strangers and get a true understanding of the person’s thinking, morals and philosophies. Unfortunately, he doesn’t have advice on how to get better at it.He tells the stories of how judges grant bale who probably should have remained in jail, about Hitler’s intentions; how Bernie Madoff deceived smart individuals who thought he was a genius and Knox served prison time for a murder that she did not commit.Gladwell tells us that we are poor judges of when bad people are putting on an act, yet we believe we are good at sizing up a person.Gladwell fans will like this book. Those who have never been exposed to his work, and even some of his regular readers, might wonder, “Is that all there is?” I wanted a bit more.
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Top reviews from the United States

Reviewed in the United States on November 30, 2023
The introduction is an incident simply narrated and we forget about it, until we are reminded of it in chapter 12 where the whole book was slowly preparing us to learn absorb and understand why it was mentioned and why it happened at same time. This is the genius of Gladwell!
I have read many of Malcolm Gladwell books, (The tipping Point, Blink, Outliers) luckily, he has maintained the same level in all his books to date. They are always page turners, revealing, interesting, captivating, and compel the reader to want to learn more about the topic and never boring informative.
An amazing technique used by the author is the short stories that are the bait that clings you to the book and makes the scientific theories, tables, graphs and facts that lie in the coming page exciting and fun to read as they come in with the moral, and science DEDUCED from the story.
The theories don’t come in boring jargon but in real life events with real people, names, places, and events that end with a scientific conclusion that is a piece of the puzzle to get to the final conclusion. Such as giving the famous show FRIENDS as an example, or his father reading Charles Dickens to him as a kid.
The style is BRILLIANT! going about with short chapters telling us an amazing story with the science on the margin.
No matter how much you can benefit from the book, and the load of information, high or low, the bottom line is that you will enjoy it. I encourage reading, it will open your eyes on the old prevailing beliefs that have led us to wrongly judge people and how bad we are at detecting lies.
Malcolm Gladwell’s books are 3 in 1: they are Biographic, Scientific Novels!
On the conundrum of talking to strangers:
“To assume the best about another is the trait that has created modern society. Those occasions when our trusting nature gets violated are tragic. But the alternative—to abandon trust as a defense against predation and deception—is worse.”
11 people found this helpful
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Reviewed in the United States on September 11, 2019
First, I'm an avid Gladwell fan. I love his work. I've read every book, can't wait for each Revisionist History episode (his podcast), and read his works in various publications. I love his ability to convey a story, delve into data and nuance while maintaining interest, and perfectly make a sharp and often novel point by the end. I purchased the audiobook at the recommendation of his podcast after listening to the sample he posted and was not disappointed in the production quality. I'm an Audible member and always buy audiobooks. This one set a new standard for the format. It was captivating to listen to - masterfully done in the same style as his podcast. However, (SPOILERS - stop now) that sharp point so notorious in his work was missing in this book. The storytelling was great, but the premise (that we cannot understand others, discern their intentions, or understand their context as well as we think we can or at all) was not the profound perspective shift I've grown to love about Gladwell. Yes, there were some interesting points made, like that overly paranoid behavior with strangers is counterproductive as an alternative to a "default of truth" and that we tend to judge others as transparent 1-dimensional people we can read clearly, but do not believe the same judgement should be applied to ourselves. The stories were told brilliantly and I enjoyed listening to all of them, but they were told in service of a thesis that did not, in my opinion, justify such arduous dissection. All of that, to be honest, still would have gotten this book 5 stars from me - but, I was left with a bit of a bad taste in my mouth in the way some stories were portrayed, especially when it comes to Brock Turner and Sandra Bland. For example, with Brock Turner, Gladwell uses this to make the point that there's a fine line of consent. Men and women see things differently. Under the influence we see things differently. A lot is left up to interpretation. However, in this case, there was no "miscommunication" and a mismatch of signals interpreted as what was consent or not... the victim was literally unconscious. There are millions of stories that could be used to show the nuance of communication and interpretation in consent - some involving celebrities... this was not one. I get the points these stories were designed to illustrate, but I felt they were used for their notoriety, not their ability to underscore the point. Gladwell's podcast episode on a police-involved shooting illustrated this book's point better than the somewhat clumsy and also disconcerting analysis of the Sandra Bland case. I still say this book is entertaining and extremely well done (of course it is; it's Gladwell). It's still worth the time. The point is a good one to learn, but not Gladwell at his best.
48 people found this helpful
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Top reviews from other countries

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carlos garza
5.0 out of 5 stars Libro Hablandoa extraños
Reviewed in Mexico on April 21, 2024
Buenisimo como todos los libros del autor. una introspeccion en el arte de escudriñar a la gente y porque no sabemos si dicen la verdad o no entre otras cosas. muy recomendable
Viviane
5.0 out of 5 stars I was great
Reviewed in Brazil on December 23, 2022
Kids should read and discuss this type of book in class, that would change the next generation for better. Necessary read.
FP
5.0 out of 5 stars Thought provoking
Reviewed in Canada on August 9, 2022
Thought provoking like all of Malcolm Gladwell's books. The main takeaway I got from the book is most people assume that strangers are truthful/good and as a result we're terrible at detecting liars/traitors/cheats. However, while presuming strangers are cheating you does allow you to find fraudsters on rare occasions, it can have serious downsides- cops treating innocent people who are nervous at a traffic stop like criminals and arresting them, leading to suicide in the case of Sandra Bland. I will say that I did not think the book would be about this at all based on the title. The book also spends time discussing prisoner interrogation techniques and university campus drinking culture and rape culture, which I didn't expect and thought was a bit out of place perhaps.
2 people found this helpful
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Nila
5.0 out of 5 stars Ein ausgezeichnetes Buch
Reviewed in Germany on April 6, 2024
Kann ich wärmstens empfehlen
Pranav
5.0 out of 5 stars Good book to read, paper quality need improvement
Reviewed in India on March 30, 2024
Excellent book , a must read

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